Abstract
The best dentists spend time and money on developing their clinical and communication skills. Aspiring dentists spend time on developing their clinical skills, forget to develop their communication skills and then get frustrated that patients don’t seem to want what they are able to provide.
Because you are a great dentist you want to be the dentist everyone loves to recommend. You have the clinical skills now is time to develop your communications skills, so they are as finely tuned as your eyes, fingers, and knowledge.
This introductory lecture will give you, insights how you can develop your communication skills, that will enable you to attract and retain more of the patients you want to treat
By the end of the lecture, you will have insights into a framework that is taken from our three-day programme Patient Centred BEST CHOICES, which guarantees that you will increase the value and conversion rate of your treatment plans.
Learning objectives
- Be able to define your ideal patients
- Understand what is important to patients
- Have an introductory framework that will enable you to understand your patients better, and a clear structure for your consultations
